Performance Management ensures that goals are consistently being achieved. 

Performance Management

Performance Management ensures that goals are consistently being achieved.

The management of the performance (by motivation and direction) of the sub – ordinates/ associates/ followers by agreeing goals/objectives that are Measurable, Results Orientated, Business Focused and are measured at pre-determined intervals to track progress towards the ultimate goal. Planning performance and measurement criterion are the key elements.
Performance Management System encourages positive behaviour: Appropriate rewards & recognition for good performance will encourage similar future behaviour in an individual; Will also send the right message to others that good performance will be recognised and will be beneficial to one’s career advancements and financial gains; Problems will not be allowed to continue indefinitely and are appropriately addressed via improved future performance or termination of employment

Benefits for the Associate: 
The process enables each associate to recognize:
– their personal responsibility and competencies
– the expected performance and deliverables
– the behaviors they should demonstrate
– personal, individual performance in relation to expectations/standards
– the basis for their own future development needs

Benefits for the Company: 
– Increased productivity through focus on common objectives
– Increase in employee skills
Contents of Training:

Introduction
Performance Management: what it is
PM Process
Workshop
Performance Planning & Measurement criterion
Performance development & monitoring
Performance Appraisal and outcome management