Supervisory Skills for New Managers
A pleasing supervisor always takes challenges to bring an organization forward with the direction from Leadership Team. Particularly supervisors have the driving force to change an organizational structure in alignment with the mission, vision and values of an organization. This course is designed to improve supervisor or team leader or manager to effectively make the transition from being a member of a team into a role of added responsibility, giving them the skills needed to prepare for an enthusiastic team player as easy as possible.
How Participants will be Benefited from the Course:
•Understand the role and responsibilities of a supervisor & manager.
•How supervisors can efficiently manage a team to achieve organizational goals.
•How to brand a fantastic culture in connection with organizational mission vision and values.
•How smartly stakeholders can be managed for smooth work delivery.
•How to set goals & priorities of the team members.
•Performance management of the team members for creating a performance based culture.
•How to make a best and engaged team within the organization.
•How to manage employee transition to create a better team synergy.
Contents of Training:
1. Team Management:
•Who is a supervisor?
•Difference between supervisor & manager.
•Ideal strengths of a supervisor.
•Define role & responsibilities of the team members.
•Team members’ potential assessment.
•Guidance & support for the team.
•Types of conflict.
•Steps for the resolution of conflicts.
•Effective delegation process.
2. Organizational Culture Management:
•What is culture?
•What do mission, vision & values mean?
•How to build organizational culture?
•What is code of business ethics?
•Embracing other culture.
•Who are custodian of organizational policies & processes?
3. Stakeholder Management:
•What is stakeholder?
•What is stakeholder management?
•Identify and analyze the right stakeholder?
•Managing stakeholder goals & expectation.
•Develop positive relationship with stakeholders?
• Engage with Leaders/ Management.
•Setting goals & priorities.
•Conservation with the team members.
•Effective feedback session.
•Rewards & Recognition
5. Employee Engagement:
•What is engagement?
•Benefits of employee engagement.
•Link engagement effort with high performance.
•How employee engagement can create a motivational culture.
•Recognize common challenges of engaging employees.
•Barriers to engagement.
•How to increase employee engagement?
6. Employee Transition Management:
•Welcoming new joiner in a team.
•Defining new joiner’s role & expectations.
•Setting goals & assigning tasks of a new joiner.
•Discussion on exit process.
•Retention discussion by exploring options.